Privacy Statement At Focus Training Centre, we are committed to protecting your privacy and personal data. This Privacy Statement explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR). Who We Are Focus Training CentreWebsite: https://focustrainingcentre.co.ukEmail: info@focustrainingcentre.co.uk We provide accredited training and assessment services across construction, plant, health & safety, CSCS, NVQs, and professional development. What Personal Data We Collect We may collect and process the following information: Name and contact details (email, phone number) Enquiry and booking information Training and assessment records Certification and qualification details Website usage data (cookies, IP address, browser type) How We Use Your Data We use your personal data to: Respond to enquiries and bookings Deliver training, assessments, and certification Meet legal and awarding body requirements Improve our website and services Communicate important information related to your training We only collect data that is necessary and relevant. Legal Basis for Processing We process personal data under one or more of the following lawful bases: Consent Contractual necessity Legal obligation Legitimate interests Data Sharing We may share data with: Awarding bodies and certification organisations Regulatory or legal authorities when required Trusted service providers supporting our operations We never sell your personal data. Data Retention We retain personal data only for as long as necessary to meet legal, regulatory, and operational requirements. Your Rights You have the right to: Access your personal data Request correction or deletion Withdraw consent Object to processing Lodge a complaint with the ICO Contact Us If you have any questions about this Privacy Statement or your data, please contact: 📧 info@focustrainingcentre.co.uk
